c7e77's Privacy Policy

c7e77 ("we", "us", or "platform") operates a safe and reliable online casino and betting service for users in Bangladesh. This privacy policy ("policy") explains what information we collect when you use the c7e77.cam website, how that information is used, with whom it may be shared, and what your rights are. By using our platform, you consent to the terms of this policy. If you disagree with any part of this policy, please refrain from using our services.

1 Information Collection

c7e77 collects the following types of information to provide services properly and to keep your account secure:

1.1 Registration and Identity Information

• Full name and date of birth (for age verification — service is available only to those aged 21 and above)
• Email address and mobile number
• Username and password provided at registration (stored in encrypted form)
• National ID card or passport details (as part of the KYC process, where applicable)

1.2 Financial Information

• bKash, Nagad, Rocket, or Upay account numbers (for transaction processing)
• Bank account details (for bank transfers)
• Deposit and withdrawal history and amounts

1.3 Technical Information

• IP address and device type
• Browser information and operating system
• Website access times, page visit logs, and session-related information
• Information collected through cookies and similar tracking technologies

1.4 Gaming Activity Information

• Play history, bet amounts, and win/loss records
• Bonus usage and wagering activity
• VIP points and tier-related information

2 Purpose of Information Use

c7e77 uses collected information only for the lawful and specific purposes described below:

• Account Management: To complete registration, login, and account verification processes.
• Financial Transactions: To process deposits and withdrawals, prevent fraud, and verify payments.
• Customer Support: To resolve issues and provide assistance via 24/7 live chat and email.
• Security: To prevent unauthorized access, fraudulent activity, and account hacking.
• Legal Obligations: To comply with applicable laws and regulations and to retain necessary records in the event of legal claims.
• Service Improvement: To analyze platform performance and improve the user experience.
• Responsible Gaming: To identify risky excessive gambling behavior and provide support to the users concerned.
• Communications: To notify users of important account updates, security alerts, and policy changes.

3 Cookie Policy

The c7e77 website uses cookies and similar technologies. Cookies are small text files stored in your browser that help the site remember your previous visits.

3.1 Types of Cookies

• Essential Cookies: Necessary for the site's core functionality — maintaining login status, session management, and security.
• Functional Cookies: Help remember your preferred language, layout, and settings.
• Analytical Cookies: Used to analyze site traffic, popular pages, and user behavior.

3.2 Cookie Controls

You can disable non-essential cookies by changing your browser settings. Please note that fully disabling cookies may limit some functionality of the site.

4 Information Sharing and Third Parties

c7e77 never sells your personal information for commercial purposes. However, information may be shared with trusted third parties in the following limited circumstances:

• Payment Processors: bKash, Nagad, Rocket, Upay, and banking partners — solely to complete transactions.
• Game Providers: Pragmatic Play, PG Soft, JILI, Spribe, and other game providers — to deliver gaming services.
• Technology Services: Contracted service providers for security, hosting, and technical support.
• Legal Requirements: In response to a court order or a lawful request from a government authority.
• Fraud Prevention: With security specialists to assist in investigating fraudulent activity.

Third parties with whom information is shared are contractually bound to uphold c7e77's privacy standards. They may only use the information for the specific purpose stated.

5 Data Security Measures

c7e77 uses internationally recognized security technology to keep your information safe:

• SSL Encryption: All data transmitted between the website and your device is protected by 256-bit SSL encryption.
• Password Hashing: Your password is never stored in plain text — only an encrypted hash is kept.
• Two-Step Verification: An additional verification process is triggered for suspicious logins or transactions.
• Restricted Access: Only authorized personnel may access user information.
• Regular Security Reviews: Regular security audits are conducted to identify system vulnerabilities.
• Data Backup: Regular backups are maintained on secure servers to prevent the risk of data loss.

No transmission of information over the internet is completely risk-free. However, c7e77 is committed to ensuring the highest industry standards of protection.

6 Data Retention Period

c7e77 retains user information for as long as necessary to provide services and fulfill legal obligations:

• Information for active accounts is retained while the account remains active.
• Even after an account is closed, certain information may be retained for a specified period for legal obligations and dispute resolution purposes.
• Financial transaction records are retained for a specified period as required by law.
• Technical log files are generally kept for a limited time and are then automatically deleted.

7 User Rights

As a registered user of c7e77, you have the following rights:

7.1 Right to Access Information

You have the right to know what information we hold about you. You can contact our support team to request a report on your information.

7.2 Right to Correct Information

If any information stored in your account is incorrect, you can request a correction. Identity verification may be required for some changes.

7.3 Right to Delete Information

Beyond legal obligations, you may request the deletion of your personal information. However, financial transaction records and information required for legal or dispute resolution purposes may not be possible to delete.

7.4 Right to Restrict Processing

In certain circumstances, you may request that the processing of your information be restricted. In such cases, we will retain the information but will not actively process it.

8 Protection of Minors

c7e77's services are for individuals aged 21 and above only. We do not knowingly collect or process information from anyone under the age of 21. An age verification process is carried out at registration. If we are informed that a minor's information has been collected, we will immediately delete that information and the account, and close the account.

9 Third-Party Links

Third-party game provider software may run on the c7e77 platform. These third parties operate under their own privacy policies. c7e77 is not responsible for the privacy practices of third parties. However, we only work with partners who follow industry-recognized security and privacy standards.

10 Policy Changes

c7e77 may update this privacy policy from time to time. For significant changes, we will:

• Clearly display the date of the update on this page.
• Notify registered users of important changes via email.
• Continued use of the platform after changes have been made will be considered as acceptance of the new policy.

We recommend reviewing this policy regularly, especially when new services or features are introduced.

11 Contact and Complaints

If you have any questions, concerns, or requests regarding your information rights under this privacy policy, please contact us: